Reimagining API Performance: Secure Collaboration to Send and Share in the Cloud

Read the full case study here: Hightail-Case-Study.pdf

Hightail (formerly YouSendIt) provides file collaboration services that can be configured for a wide range of needs from individuals and small businesses to enterprise. The company’s API is available to anyone who requests access. In early 2011, Hightail decided to go beyond its walls to solve API scaling challenges. Samantha Sayar, Senior Manager of Partnerships at Hightail, says, “We wanted to expose our APIs to the external community, but didn’t have the means, platform, or infrastructure for provisioning. That’s when we heard about Intel Services.”

Maximizing the Cloud

By leveraging Intel Services' API expertise and technology, Hightail endeavored to accelerate API go-to-market while tightening controls over API security and the Hightail brand with partners. Hightail has optimized the scaling of its API platform, and 60 to 70 percent of opportunity conversations at Hightail start with APIs. Partners are happy to be able to customize integration and use easy single sign-on. Development and implementation of Hightail's APIs are backed by Intel Services' proven solutions to maintain uptime and manage failover.

First, Hightail implemented a customized, Intel Services-made front-end portal to provide a fast and easy way to obtain API keys. Second, Hightail is able to manage throttling, where Intel Services helps to ensure continuity by controlling traffic. Third, Hightail is able to get analytics for API call volume. This new visibility has given Hightail the ability to improve API performance, as well as show demand for its data. With more than 70 open APIs and counting, Hightail continues to enjoy incredible growth along with its commitment to API platform excellence.