Cisco

 

Watch Cisco's Support APIs Product Manager, Alok Patel, explain how API management facilitates the Support APIs program to increase stickiness with partners and grow revenue for the company.

Goals of API Program

  • Allow partners to pull Cisco information into their systems programmatically with APIs
  • Implement a platform by which partners could easily find and use Cisco Support APIs

Results

  • An API program that increases stickiness with partners who make up more than 80% of Cisco's revenue
  • A platform that onboards partners quickly and handles throttling, OAuth, and rate limiting
  • Cisco can be more innovative and expand the Cisco Support APIs program